Payment Methods

At Auldweave, we are committed to providing a secure, reliable, and seamless shopping experience for all our customers. To offer you maximum convenience, we support a variety of safe payment options at checkout.

1. Accepted Payment Methods

We securely accept a wide range of major credit cards, debit cards, and alternative digital payment platforms. You can complete your purchase using any of the following methods:

Credit and Debit Cards:

Visa
Mastercard
American Express
Discover
Diners Club
Maestro

Digital & Express Wallets:

PayPal
Apple Pay
Google Pay
Shop Pay

Some accelerated checkout options, including Apple Pay, Google Pay and Shop Pay, may only appear when supported by your device, browser, location and Shopify checkout settings.

2. Payment Processing & Currency

Currency: All transactions, prices, and orders are processed and charged exclusively in GBP (£).
Timing: Your payment will be authorized and charged immediately at the time of checkout to secure your purchase and initiate processing.
Price Transparency: All product prices are displayed and processed exclusively in British Pounds (GBP). The total amount shown at checkout is the absolute final price you pay, which includes the product cost and any applicable delivery charges displayed before payment. There are no hidden fees, handling charges, or additional transaction adjustments on our end.

3. Security and Data Protection

Your financial security and data privacy are our highest priorities.

PCI Compliance: Our storefront is powered by Shopify, which is certified Level 1 PCI DSS compliant. This guarantees that your checkout session meets the highest international standards of data security.
Encrypted Gateways: All card transactions are processed securely through Shopify Payments, and alternative digital transactions are handled directly by PayPal. Both providers utilize industry-standard SSL encryption technology.
Data Privacy: Auldweave does not collect, store, view, or have access to your full credit card numbers, bank details, or payment credentials. We only receive the necessary customer details (such as your billing address and contact information) required to verify the transaction and fulfill your order.

4. Order Modifications, Cancellations, and Refunds

Cancellations & Changes:
If you need to modify or cancel your order, we recommend contacting our support team within 12 hours of placing the order.

Because we aim to process and dispatch orders as quickly as possible, early contact helps ensure we can make changes before the parcel enters the shipping process.

Even after the first 12 hours, modifications or cancellations may still be possible as long as the order has not yet been dispatched. Once the parcel has been handed over to the courier, changes can no longer be made.

If you decide not to keep the item after receiving it, you may return it in accordance with our Return and Refund Policy.
Refund Processing:
Once your return arrives at our facility, it will be inspected within 3 to 5 business days to confirm its eligibility for a refund. If the return is approved, your refund will be issued to the original payment method within 2 business days. Please note that for damaged, defective, or incorrect items verified under our Return & Refund Policy, no return is required in most cases, and refunds are issued within 2 business days after verification.
Processing Times: After the refund has been processed, it may take 5 to 7 business days for your bank or payment provider to complete the transaction and reflect the funds in your account. Processing times may vary depending on your financial institution.

Item added to your cart

Payment Methods

1. Accepted Payment Methods

2. Payment Processing & Currency

3. Security and Data Protection

4. Order Modifications, Cancellations, and Refunds

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